Use case · Delivery & Operations · Flagship
Draft completion reports and customer updates from field notes
For field and project businesses: crews capture permissioned photos and a voice note; AI drafts the completion report and customer update; the supervisor checks facts, quality and safety before anything is sent.
Baseline
The owner chases progress by phone and customers chase the owner. Record it: status calls per job, report turnaround, customer chase-ups per week.
Sample output
Completion report draft: work done, materials used, two photos referenced, one outstanding item flagged; plus a 4-line customer update — both marked FOR SUPERVISOR REVIEW.
Illustrative example. Not a live customer result.
Inputs
- Permissioned site photos and a short voice note per job
- Your report template and quality checklist
- Send permissions: who may message customers
What AI prepares
- Transcribe the voice note and extract what was done, found and outstanding
- Draft the completion report in your template
- Draft a short customer update in plain language
A person approves
- The supervisor confirms site facts, quality and safety before sending
- AI never signs off acceptance or safety
- Customer messages go out only from an authorised person