Use case · Company Brain · Flagship
Give quoting one searchable source of prices, FAQs and rules
For any business where prices and “how we decide” live in heads and scattered files: build one maintained knowledge source, test it with your 20 most-asked questions, and make AI answer only from it.
Baseline
Different people give different answers to the same pricing question; the owner is the bottleneck for every exception. Count how many questions per week only one person can answer.
Sample output
“Standard call-out inside the metro area is $X (Price list v12, row 4, updated 3 Oct). Weekend rates are not in the source — ask the owner.”
Illustrative example. Not a live customer result.
Inputs
- Current price list, FAQs and templates, gathered from wherever they live
- The 20 questions customers ask most, in their real words
- Your top 10 decision rules (discounts, refusals, refunds)
What AI prepares
- Answer pricing and FAQ questions only from the designated source
- Cite which document and section each answer came from
- Say “not in the source” instead of guessing when the answer is missing
A person approves
- A named owner confirms which version of each document is current
- Rule changes go through the owner before they enter the source
- Sensitive documents are excluded or role-restricted