Live Support Agent
Always calm, always caring, always there
Koala is your 24/7 customer support specialist — the friendly face of your business that never sleeps. With the patience of a true Koala and the intelligence of advanced AI, Koala handles customer inquiries with empathy and precision, ensuring no question goes unanswered and no customer feels ignored.
Does Your Business Experience This?
The Friction
Human agents can't remember everything
Product details, pricing, specifications — it's impossible for staff to know it all perfectly.
No coverage after hours
Potential customers visit your site at 10 PM and leave when no one responds. Lost revenue, every night.
80% of time on repetitive questions
"What are your hours?" "Do you deliver?" "What's the price?" The same questions, over and over.
The Koala Solution
24/7 Intelligent Product Consultation
Instant, accurate answers about any product in your catalog. No waiting, no mistakes.
100% Accurate Product Information
Every response includes correct details, pricing, and direct links. Verified against your database.
Human Handoff When Needed
Complex issues? Koala seamlessly escalates to your team with full conversation context.
Calculate Your Savings
See how much you could save by switching to Koala AI support.
Current Support Costs
Enter your current expenses
Your Potential Savings
With Koala AI Support
Business hours only, variable quality
Setup $3,500 + $500/month
$500/month only
Your Savings
$61,100
Year 1 (87%)
$64,600
Year 2+ (92%)
Plus these benefits:
Simple, Transparent Pricing
No hidden fees. No surprises. Just powerful AI support at a fraction of traditional costs.
One-time Setup
Everything you need to get started with Koala AI support.
Monthly Subscription
Covers all API & hosting costs, plus dedicated support time every month.
Scale as You Grow (Add-ons)
Extra Messages: $50 per 1,000 additional messages
Example: 4,000 total messages = $600/month
Additional Support: $120 per hour
For custom feature development
Total First Year Investment
$9,500 AUD
Save 80%+ compared to traditional customer support
The Value of a Managed AI Solution
Everything you need to deliver world-class AI support — without the complexity.
All-Inclusive Pricing
No hidden "API surprises." One flat monthly fee covers OpenAI, Dify, and Firecrawl costs for total budget certainty.
Fully Managed Service
We handle the technical heavy lifting — hosting, maintenance, prompt engineering — so you don't need an in-house AI expert.
Live Data Integration
Your bot stays synced with your latest website content every month, ensuring accuracy for users.
Dedicated Support
Includes 2 hours of monthly consulting, ensuring your AI workflows stay optimized as your business evolves.
High ROI
Provides the output of a full-time support agent for a fraction of the cost of local Australian labour.
Seamless Scalability
Easily scale from internal staff support (2k messages) to high-volume customer engagement (10k+ messages) as you grow.
7-Day Delivery Plan
From kickoff to launch in just one week. Here's how we make it happen.
Discovery & Planning
We analyze your business, identify key use cases, and create a customized implementation plan.